CRM Consulting

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Customer relationship management is a strategy to manage the relationships and interactions of an organization with current clients and potential clients.

CRM helps users focus on their organization’s relationships with individuals including clients, customer service users, colleagues, or suppliers. We will be your strategic partner in the implementation of CRM technology, leveraged on tools like Salesforce or Microsoft Dynamics, and with the help of our collaborators both technically and functionally.

 

Steps

Solutions

 

• Process automatization
• Data management
• Service customization
• Increase sales
• Productivity increase
• Positive customer experience
• Costs reduction

 

Softwares and Technologies

 

• Salesforce: Salesforce integrates all its equipment and
  technologies into a unique CRM platform, so that each employee
  can interact with customers as if it were an individual company, rather
  than separate and independent departments